Frequently Asked Questions

What is the maximum file size supported by UpFile?

As a free user, you can choose files with a maximum size of 500MB, or you can enter a premium membership code to change file limits and storage time.

In the future, we will dynamically adjust the maximum upload limit based on actual usage and operational costs.

What file formats does UpFile support?

UpFile does not restrict the types of files you can upload. You can upload files in any format.

How long can files uploaded to UpFile be stored?

After files are uploaded to UpFile, they can be stored for a maximum of 3 days. After 3 days, the files will be automatically deleted. Of course, you can also choose to delete the files manually in advance.

Is it possible to recover files after deletion?

No! After manual deletion or automatic deletion due to expiration, files will be permanently deleted and cannot be recovered. Please backup important files on your own.

How to provide feedback or suggestions?

If you encounter errors or have product improvement suggestions while using, please feel free to send us an email at: [email protected].